![]() ![]() Use the Ctrl + F key combination or click Edit at the top menu and select the Find option from the dropdown menu to open the Search box.Right-click the file called named ‘ FFXIV.Windows 10 users can simply navigate to Documents after opening File Explorer from the right-side navigation menu. Anyway, in This PC or My Computer, double-click to open your Local Disk and navigate to Users > Your Account’s Name > Documents > My Games > FINAL FANTASY XIV – A Realm Reborn.Navigate to the folder’s location in the File Explorer simply by opening a folder and clicking This PC or My Computer from the left navigation pane or by searching for this entry in the Start menu.Follow the instructions below to proceed with this method! The file is located in your Documents folder and it can be edited using Notepad. Make sure you add the game to the list of exclusions in your antivirus.Įditing the game’s configuration file to enable the opening movie in the game should resolve the problem, as reported by many users. Game features blocked by antivirus – Some aspects of the game may be blocked by the antivirus you have installed on your computer.The game’s access to the Internet is blocked – A firewall might prevent the game’s launcher from connecting to the Internet so make sure you make an exception for the game’s executable to resolve the black screen issue.You can either reset its settings or add the game’s website to Trusted Sites. That is why Internet Explorer needs to be running perfectly for the game to work. Internet Explorer settings – It might seem unusual, but the game’s launcher heavily relies on Internet Explorer for launching.Once the necessary resources are available, the problem should be solved quickly, and Final Fantasy XIV will be free to continue along its path of rapid growth. Though it’s doubtlessly frustrating for both fans and developers, most would agree that there are worse problems for an MMO to have than server congestion, and it speaks to how great the game is that this is its biggest issue. The server congestion problem isn’t necessarily Square Enix’s fault since no one could have quite anticipated FFXIV's massive spike in popularity this summer, and it seems the COVID-19 pandemic has been the primary barrier to adding more servers and data centers to the game. This has helped prevent the busiest areas from becoming too crowded. In addition to increasing the simultaneous login capacity and adding the inactivity timer, FFXIV has been utilizing multiple instances for areas that are new with Endwalker or are heavily trafficked as a result of the main story quests. Until then, players will have to rely on the current measures in place. Unfortunately for fans and developers alike, this means it will likely still be some time before Square Enix is able to properly solve the problem. ![]() He explained that increasing the number of World servers and adding new FFXIV data centers would be a “fundamental solution” to FFXIV's congestion issue, but there were two major obstacles standing in the way: a semiconductor shortage and travel restrictions, both related to the COVID-19 pandemic. In an announcement posted on The Lodestone on July 20, 2021, Yoshi-P updated fans on the situation. While this show of good faith is likely to go a long way in placating angry fans, a more permanent and long-term solution is necessary. Director Naoki Yoshida has announced that, as an apology for the congestion, players will be receiving a week of free FFXIV game time. Server congestion has been more obvious to fans than ever since the start of Endwalker early access, especially to those who have been stuck waiting in long queues for hours upon hours. Developers anticipated a congestion problem and did what they could to alleviate it, but unsurprisingly, it wasn’t enough. Related: What FFXIV: Endwalker's 2002 Error Means While these measures helped somewhat, they didn’t prevent players from frequently having to wait in long queues to log in - something that's been exacerbated by the launch of FFXIV: Endwalker. ![]() The team took measures like increasing each server’s maximum capacity for simultaneous logins and implementing an auto-logout feature that removes players from the game after 30 minutes of inactivity. Since this summer, FFXIV’s development team has been working on changes to improve the server congestion problem. ![]()
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